> For the complete documentation index, see [llms.txt](https://docs.turboload.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.turboload.ai/management-and-configuration/plans-and-billing.md). # Plans & Billing > **Predictable, ROI-Driven Pricing:** Scale your speed optimizations with transparent pricing tiers, risk-free 7-day trials, and unified Shopify checkout invoicing. TurboLoad offers flexible subscription tiers designed to support everyone from emerging DTC brands to high-volume enterprise stores. All billing is handled directly and securely through the official **Shopify Billing API**. ![TurboLoad Plans and Billing comparison table displaying Free, Pro, and Business tiers, active subscription badges, and feature lists](https://3104101331-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4kkyKWXlRlIIrT0xXLUz%2Fuploads%2Fgit-blob-9671ad6be6d6f576f47ae233734466c601509d01%2F09_billing.png?alt=media) *** ## Direct Answer: How does TurboLoad billing and free trial work? TurboLoad bills directly through your standard monthly Shopify invoice—no external credit cards or third-party payment gateways required. Paid plans (Pro at $29/mo and Business at $99/mo) include a **7-Day Risk-Free Trial**. You can upgrade, downgrade, or cancel at any time directly in your Shopify Admin with zero lock-in contracts. *** ## Plan Comparison Overview | Feature | Free Tier | Pro ($29 / month) | Business ($99 / month) | | ----------------------------------- | :----------------------: | :----------------------------: | :---------------------------------: | | **Real User Monitoring (RUM)** | Included (7-day history) | Included (90-day history) | Included (90-day history) | | **Theme Fixer Remediation Credits** | Purchase on-demand | **2 Credits / month included** | **Unlimited Remediations** | | **Draft Theme Audits & Previews** | Unlimited | Unlimited | Unlimited | | **Storefront Script Optimizer** | Basic Deferral | Advanced Deferral & Exclusions | Advanced Intelligent Deferral Rules | | **AI Performance Advisor & Chat** | — | Full Access | Full Access (High Priority) | | **Predictive App Impact Simulator** | — | Unlimited Simulations | Unlimited Simulations | | **Export Formats** | CSV Only | CSV + Executive PDF + Excel | CSV + Executive PDF + Excel | | **Alert Frequency** | Daily Digest | Instant Email Alerts | Instant Email + Slack Webhooks | | **Free Trial** | Free Forever | **7-Day Free Trial** | **7-Day Free Trial** | *** ## AI Theme Fixer Credits: How They Work & Add-On Packs The **AI Theme Fixer** allows you to safely duplicate your theme into a draft sandbox and apply automated code optimizations without touching your live store. ### How are Credits Counted? * **1 Credit = 1 Complete Theme Remediation Run:** When you select a theme and click **Start Automated Remediation**, TurboLoad reserves 1 credit. The engine clones your theme into a new draft theme (e.g. `[TurboLoad Remediation] `), applies script deferrals, preconnect hints, and image layout fixes, and generates side-by-side code diffs and preview links. * **Auditing & Previews are Free:** You can audit any published or unpublished theme and preview your remediated draft as many times as you like without consuming credits. Credits are only used when launching a remediation job. ### Plan Credit Inclusions * **Free Plan ($0/mo):** 0 included remediation credits. Merchants can run unlimited theme audits and purchase on-demand credit packs whenever they want to optimize a theme. * **Pro Plan ($29/mo):** **2 included remediation credits per month**, automatically replenished on your monthly billing date. Perfect for testing seasonal campaign themes or major catalog updates. * **Business Plan ($99/mo):** **Unlimited theme remediations**. No credit counting or pack purchases required—optimize as many themes, landing pages, and development drafts as your team needs. ### On-Demand Credit Add-On Packs Need extra remediations without upgrading your monthly subscription? You can purchase credit packs directly through Shopify's secure one-time app purchase checkout: | Pack Tier | Included Credits | Price (USD) | Effective Cost / Fix | Best For | | ---------------- | :--------------: | :---------: | :------------------: | --------------------------------------------------------------------- | | **Starter Pack** | 3 Credits | $9.99 | $3.33 / run | Single theme optimization & pre-launch validation | | **Pro Pack** | 10 Credits | $24.99 | $2.50 / run | High-growth brands testing multiple campaign themes *(Most Popular)* | | **Agency Pack** | 25 Credits | $49.99 | $2.00 / run | eCommerce agencies managing multi-store client rosters *(Best Value)* | > \[!TIP] **Never-Expire Guarantee:** On-demand credit packs never expire. Any unused credits remain attached to your store account and roll over indefinitely. *** ## How to Upgrade or Change Your Plan ### 1. Open the Billing Page In TurboLoad, click **Billing** (`/app/billing`) in the top navigation. ### 2. Select Your Plan * Review the feature cards for **Pro** or **Business**. * Click **Start 7-Day Free Trial** (or **Upgrade to Pro**). ### 3. Approve via Shopify Billing 1. TurboLoad redirects you to the official, secure **Shopify App Subscription Approval** screen. 2. Review the billing details, recurring cycle, and trial period. 3. Click **Approve**. ### 4. Return to TurboLoad Once approved by Shopify, you will be redirected back to TurboLoad. Your account is immediately upgraded with zero delay, and your active plan will reflect as **Active**. *** ## Downgrades & Cancellations Because billing is unified with Shopify: * You can downgrade or cancel at any time directly through your Shopify Admin under **Settings → Apps and sales channels → TurboLoad**. * If you cancel, your access continues until the end of your current Shopify billing cycle. * Uninstalling the app automatically terminates all recurring charges via Shopify. *** ## Shopify Unified Invoicing & Enterprise Guarantee * **Consolidated Billing:** All charges appear on your unified monthly Shopify subscription invoice under standard accounting line items. * **Shopify Plus & Multi-Store Eligible:** Seamlessly compatible with Shopify Plus merchant agreements and enterprise purchasing workflows. * **Zero Hidden Charges:** What you see on the pricing table is the complete cost; there are no per-pageview fees or surprise overage charges. --- # Agent Instructions This documentation is published with GitBook. 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